Responsible Gaming

Responsible gaming at Cosmic Spins on cosmikpins.com means approaching gambling as entertainment, not as a way to make money or solve financial problems. The goal of this page is to help you observe your own behaviour, understand the risks, and reflect on whether playing remains a safe and enjoyable form of leisure for you.

Cosmic Spins on cosmikpins.com does not currently hold an active operating licence from the UK Gambling Commission and must not accept players located in Great Britain. Any reference to UK regulatory standards on this page is provided to help you make informed decisions and to support best practice in jurisdictions where Cosmic Spins may be offered through a locally licensed operator. Always check the status of any licence directly in the official UK Gambling Commission public register.

The team behind Cosmic Spins is committed to offering information, tools and signposting to independent support so that you can set clear limits, recognise early warning signs, and obtain confidential professional help whenever needed.

Risk Awareness

Gambling carries financial and psychological risks. Most people play within their means, but a minority develop problematic or compulsive gambling behaviours. Being able to recognise potential warning signs in yourself is a critical first step in staying safe.

Common Warning Signs

• Preoccupation with gambling: Frequently thinking about betting, planning your next session, or reliving past wins and losses when you should be focusing on work, study, or family.
• Increasing stakes and frequency: Betting more often, increasing bet sizes, or playing for longer sessions in order to feel the same "thrill" you once did with smaller amounts.
• Chasing losses: Returning to play specifically to win back money you have lost, or believing that "one more session" will fix previous losses.
• Spending beyond your budget: Using money needed for bills, rent, food, or other essential expenses; borrowing, using overdrafts, or new credit to fund gambling.
• Hiding behaviour: Concealing the amount of time or money spent gambling from friends, partners, family members, or colleagues, or feeling shame about your gambling.
• Emotional impact: Feeling anxiety, irritability, restlessness, low mood, or insomnia connected to gambling outcomes or the urge to gamble.
• Neglecting responsibilities: Missing work, studies, or important social and family obligations because of gambling or recovery from gambling sessions.

Self-Assessment: Reflective Questions

Use the following brief self-check to observe and reflect on your gambling. Answer each statement honestly with "Yes" or "No":

• In the last 12 months, have you spent more money on gambling than you originally intended on a regular basis?
• Have you tried to cut down or stop gambling, but found it difficult or impossible to do so?
• Have you ever lied to people who are important to you about how much you gamble or how much you have lost?
• Have you borrowed money, sold possessions, or used funds meant for essentials in order to gamble?
• Do you feel restless, irritable, or distressed when you cannot gamble or when you try to reduce your gambling?
• Has your gambling caused problems at work, in your studies, or in your relationships?
• Do you feel that gambling is no longer purely entertainment, but something you need to do?

If you answered "Yes" to several of these questions, your gambling may be at risk of becoming harmful. We strongly encourage you to set stricter limits, consider a break or self-exclusion, and contact one of the confidential professional support services listed in the Support Resources section below.

Limits & Tools

Setting clear limits before you start playing is one of the most effective ways to maintain control. Where available in your jurisdiction, Cosmic Spins on cosmikpins.com offers a range of player protection tools to help you define and adhere to your personal boundaries. If you are located in the UK, you must not use cosmikpins.com for real-money gambling because there is no active UK Gambling Commission licence; the tools described here are provided for information and for use only where local regulation lawfully permits play.

Deposit Limits

Deposit limits allow you to cap how much money you can add to your account over a chosen period. To set these limits (where legally available):

1. Log in to your account: Access Cosmic Spins on cosmikpins.com and sign in with your credentials.
2. Navigate to the responsible gaming area: Go to "My Account" > "Responsible Gaming" (or "Safer Gambling") > "Deposit Limits".
3. Select your timeframe: Choose whether you wish to set a daily, weekly, or monthly deposit limit. Regulatory guidance in many jurisdictions, including the UK, encourages realistic limits that you can comfortably afford.
4. Enter your maximum amount: Type the total amount you are prepared to deposit for that period (for example, £20 per day, £50 per week, or £150 per month). Ensure that this fits within your disposable income and does not interfere with essential expenses.
5. Confirm and save: Review your choice carefully and confirm. In line with best practice, any request to decrease a limit usually takes effect immediately, while any request to increase or remove a limit may only be implemented after a cooling-off period (for example, 24 hours or longer) and only where lawfully permitted.

Once a deposit limit is active, the system will prevent you from depositing more than your chosen amount in the relevant period. You will not be able to override this limit through customer support.

Time Spent Limits and Session Timers

Loss of time awareness is a common feature of risky gambling. Where available, you can use time-based tools to help you monitor and control how long you play:

• Session duration limit: In "My Account" > "Responsible Gaming" > "Session Control", select a maximum session length (for example, 30, 60, or 90 minutes). After this period, you will be automatically logged out and prompted to take a break.
• Reality checks: Enable pop-up reminders that appear at fixed intervals (for example, every 30 minutes) summarising your current session length, net result, and reminding you to reflect on whether you wish to continue.
• Cooling-off periods: You may set short-term breaks that temporarily stop you from placing bets for a defined period (for example, several hours or a full day), while still allowing you to log in to review your account and withdraw funds.

Short Breaks ("Time-Out")

When you feel you need a pause but are not ready for a long self-exclusion, a Time-Out offers a structured break from gambling. To activate a Time-Out (if available in your jurisdiction):

1. Open the Time-Out section: Go to "My Account" > "Responsible Gaming" > "Time-Out".
2. Choose the duration: Select a period such as 24 hours, 48 hours, or 72 hours, or another available short-term option.
3. Confirm your choice: Read the explanation of what Time-Out means, tick any required confirmation boxes to show that you understand the consequences, and submit your request.
4. Automatic enforcement: Once confirmed, you will not be able to place bets or make deposits for the selected period. You may still log in to check balances and request withdrawals where permitted by law and platform rules.

A Time-Out is designed to give you space to reflect on your gambling, review your finances, and consider whether longer-term measures such as self-exclusion or professional support would be helpful.

Self-Exclusion

Self-exclusion is a formal, long-term measure designed for situations where you recognise that your gambling has become harmful or is at serious risk of becoming so. By self-excluding, you ask the operator to prevent you from accessing gambling services for a minimum period, often in line with regulatory requirements. In Great Britain, multi-operator exclusion is provided through the national GAMSTOP scheme, while Cosmic Spins on cosmikpins.com does not itself operate under an active UK Gambling Commission licence and must not accept UK customers.

How to Activate Self-Exclusion

1. Access the self-exclusion menu: Log in (if you are still able and legally permitted to do so) and go to "My Account" > "Responsible Gaming" > "Self-Exclusion". On some devices, this may appear under "Safer Gambling".
2. Choose the exclusion period: Select the duration that best reflects your needs. Typical options include:
   • 6 months
   • 1 year
   • 2 years
   • 5 years
   • Lifetime (indefinite) exclusion where local law allows
3. Read and confirm the consequences: Carefully review the explanation of what self-exclusion means, including restrictions on access and how it affects your account. You will be asked to confirm that you understand these consequences and that your decision is voluntary and final for the chosen period.
4. Submit your request: Click "Confirm" or "Submit". You may receive an e-mail or on-screen confirmation summarising the chosen period and the date from which it takes effect.
5. Contact support if needed: If you cannot access your account but wish to self-exclude, contact customer support by e-mail or phone (see the Contact & Feedback section). They may ask security questions to verify your identity before applying a self-exclusion where permitted by law.

Consequences of Self-Exclusion

• Login restrictions: Once self-exclusion is active, you will not be able to log in to gamble on Cosmic Spins at cosmikpins.com for the duration of the chosen period. Any attempt to open a new account with matching personal details should be blocked wherever technically and legally possible.
• No gambling or promotions: You will not be permitted to deposit, place bets, or participate in any promotional offers during your exclusion. Marketing communications from the operator associated with the self-excluded account should cease as promptly as reasonably possible.
• Withdrawals and remaining balances: Although gambling access is blocked, you may usually request withdrawal of any remaining eligible balance by contacting customer support, subject to standard verification checks and applicable law. Self-exclusion is not a mechanism for cancelling valid bets already placed or for obtaining refunds of losses.
• Irreversibility during the term: In line with responsible gambling standards, a self-exclusion cannot normally be lifted before the end of the chosen period. On expiry, some jurisdictions require a further cooling-off period or a formal request from you before access is restored.

Multi-Operator Self-Exclusion

• United Kingdom (Great Britain) - GAMSTOP: Residents of Great Britain can register with GAMSTOP, a free multi-operator self-exclusion scheme that covers most online gambling operators licensed by the UK Gambling Commission. Register at gamstop.co.uk. Given that licence number 000-039411-R-319683-009 (Betable Ltd) has been surrendered and is no longer valid, any site claiming to operate Cosmic Spins under that licence is acting fraudulently and should be reported to the official UKGC register.
• Other jurisdictions (example - Spain RGIAJ): Many countries offer national self-exclusion registers, such as the "RGIAJ" register in Spain. If you live outside the UK, check with your local regulator or consumer protection authority for details of any national scheme.

Self-exclusion is a serious step and is most effective when combined with professional support and open communication with trusted people in your life. Please see the Help for Family and Support Resources sections for further guidance.

Support Resources

There are many independent organisations that specialise in gambling-related harm. They offer confidential, often free support through telephone, live chat, e-mail, and in-person services. Cosmic Spins on cosmikpins.com encourages all players to seek external professional help if gambling is causing distress, regardless of whether you currently use this site or any other gambling service.

Local Support - United Kingdom

• National Gambling Helpline (GamCare): Free, confidential support for anyone in the UK affected by gambling. Phone: 0808 8020 133, available 24/7. Live chat and additional resources are available via gamcare.org.uk. Primary language: English.
• GambleAware / BeGambleAware: Information, self-help tools, and signposting to treatment services. Website: begambleaware.org. Provides advice in English and may direct you to local services across England, Scotland, and Wales.
• NHS Gambling Services: The UK National Health Service offers specialist clinics and mental health services for problem gambling and related conditions. For urgent help, contact your GP, use NHS 111, or visit nhs.uk to search for "gambling addiction".
• Young people and vulnerable adults: If you are under 18, you must not gamble. If you are concerned about a young person, contact the National Gambling Helpline or NHS services for specialist safeguarding advice.

International Support Organisations

These organisations are independent of cosmikpins.com. They provide confidential, non-judgmental help to players and affected family members worldwide.

National Self-Exclusion Schemes

• United Kingdom - GAMSTOP: Free, online self-exclusion service covering most remote operators licensed in Great Britain. Website: gamstop.co.uk. Once registered, participating operators must not allow you to gamble or open new accounts for the duration of your chosen exclusion.
• Spain - RGIAJ: The Spanish General Directorate for the Regulation of Gambling maintains the "RGIAJ" register, enabling residents to block access to licensed gambling sites in Spain. Visit the Spanish regulator's website for details.
• Other countries: Many regulators operate similar schemes. Check with your local licensing authority or consumer protection agency for guidance on available options in your jurisdiction.

Blocking Software and Device-Level Tools

• Gamban: A paid application that blocks access to many gambling websites and apps on your devices. Suitable as an additional barrier alongside self-exclusion.
• BetBlocker: A free gambling-blocking tool that you can install on multiple devices to limit access to gambling content.
• Operating system and router controls: Many devices, web browsers, and home routers include parental or content controls that can be configured to restrict access to gambling sites.

Support for Families and Friends

• Family support lines: Many helplines, including the National Gambling Helpline and Gambling Therapy, provide tailored advice for partners, parents, and friends affected by someone else's gambling.
• Peer support groups: Gamblers Anonymous and related family groups (often referred to as "Gam-Anon") organise meetings and online forums where you can share experiences and coping strategies.
• Confidentiality and data protection: When you contact external organisations, your conversations are generally confidential and handled in accordance with local privacy and data protection laws.

Professional help is available 24/7 in many regions. Seeking support is a sign of strength, not weakness, and can be an essential part of regaining control over gambling.

Help for Family

Gambling-related harm often affects partners, children, and other family members. If you are worried about someone who gambles, it is important to protect your own well-being while encouraging the person to seek help.

Starting the Conversation

• Choose an appropriate time and place: Talk when the person is sober, calm, and not currently gambling. A private, neutral setting can reduce defensiveness.
• Use "I" statements: Focus on how their gambling affects you and the family ("I feel worried when...") rather than blaming language ("You always..." or "You never...").
• Be specific and factual: Refer to concrete examples, such as missed bills, broken promises, or changes in mood, to help the person observe the impact of their behaviour.
• Listen actively: Allow them to express their feelings without interruption. Acknowledge their emotions and avoid arguments about individual wins or losses.

Encouraging Support and Boundaries

• Suggest professional help: Encourage them to contact services such as the National Gambling Helpline (0808 8020 133), their GP, or an accredited counsellor experienced in gambling issues.
• Offer practical assistance: You might help them register for self-exclusion, install blocking software, or attend support appointments or meetings.
• Set clear financial boundaries: Consider separating finances, limiting shared access to credit, and agreeing on budget rules to protect essential household expenses.
• Look after yourself: Remember that you are not responsible for someone else's gambling. Seek support for your own emotional and financial well-being.

Family Support Groups and Resources

• Online forums and chats: Organisations such as Gambling Therapy and some national charities host moderated forums and live chats where family members can share experiences and coping strategies.
• Family-focused groups: Groups inspired by Gamblers Anonymous' family programmes (often called "Gam-Anon") provide support meetings for relatives of people with gambling problems. Visit gamblersanonymous.org for links to related family resources.
• Mental health professionals: Psychotherapists, psychologists, and counsellors can help you process stress, anxiety, or trauma associated with another person's gambling and develop strategies for self-protection.
• Crisis and safeguarding services: If you believe that you or others are at immediate risk of harm, contact local emergency services or crisis helplines without delay.

Family members are strongly encouraged to seek help even if the person who gambles is not yet ready to change. Your safety, emotional health, and financial stability are priorities.

Operator's Commitment

Cosmic Spins on cosmikpins.com is committed to aligning its practices with high standards of player protection and responsible gaming in any jurisdiction where its products are lawfully offered through appropriately licensed operators. In the United Kingdom, licence number 000-039411-R-319683-009, once held by Betable Ltd, has been surrendered and does not authorise gambling. This means that Cosmic Spins must not provide gambling services to players located in Great Britain. The information in this section reflects general principles of responsible operation rather than an assertion of current UK licensing.

Behavioural Monitoring and Risk Checks

• Observation of play patterns: Systems may analyse indicators such as session length, frequency of deposits, increases in stakes, and patterns of chasing losses. These indicators are reviewed to identify behaviour that may suggest gambling-related harm.
• Automated alerts: When certain risk thresholds are met, automated messages can be triggered to encourage players to review their behaviour, set stricter limits, or take a break.
• Manual review: In higher-risk cases, trained staff may review account activity in more detail, in line with applicable regulation, to determine whether further action is appropriate.

Proactive Contact and Account Interventions

• When contact may be initiated: Support staff may reach out if they identify patterns such as repeated large deposits in a short period, frequent declines of deposits, failed attempts to reduce limits quickly followed by increases, or continued play after clear signs of distress (for example, messages to support indicating loss of control), where such monitoring is lawful.
• Nature of contact: Communication is intended to be supportive, not punitive. Staff may provide information about responsible gambling tools, discuss self-exclusion options, or signpost independent support organisations.
• Account restrictions: Depending on risk level and local regulation, the operator may impose additional safeguards, such as reduced deposit limits, mandatory time-outs, or temporary suspension of play while risk is assessed. In serious cases, an account may be closed to protect the player.

Data Protection and Confidentiality

• Use of data: Information about your gambling behaviour is used to support safer gambling and to comply with legal obligations, including anti-money laundering and consumer protection requirements, where applicable.
• Privacy safeguards: Personal data is handled in accordance with relevant data protection laws (such as the UK GDPR and Data Protection Act 2018, where applicable) and the privacy notice published on cosmikpins.com.
• No guarantee of harm prevention: While monitoring tools and interventions are intended to reduce risk, they cannot guarantee that gambling-related harm will not occur. You remain responsible for your own decisions and are strongly encouraged to use the self-help tools and external support services described on this page.

Updates

Responsible gaming standards, regulatory requirements, and best practices evolve over time. Cosmic Spins on cosmikpins.com will review and update this page as necessary to reflect changes in applicable laws, regulatory guidance, and internal policies in the jurisdictions where its services are lawfully offered.

How You Will Be Informed

• On-site notices: Material changes to responsible gaming policies may be highlighted through banners, pop-up notices, or messages in the "My Account" area when you next log in.
• E-mail communication: Where permitted and appropriate, you may receive an e-mail summarising significant updates, especially where they affect your rights, available tools, or the way your data is processed.
• Policy documents: The most recent version of this responsible gaming page will always be accessible via the footer or help section of cosmikpins.com, subject to availability in your region.

Regulatory note: The surrender of UK Gambling Commission licence number 000-039411-R-319683-009 (Betable Ltd) remains recorded in the official UKGC public register at https://gamblingcommission.gov.uk/public-register/business/detail/39411. Any site currently claiming to operate under that licence number is misrepresenting its regulatory status.

Last updated: 31 January 2026.

Contact & Feedback

If you have questions about responsible gaming, wish to provide feedback, or require assistance in setting limits, taking a break, or self-excluding, you can contact the responsible gaming team for Cosmic Spins on cosmikpins.com using the details below. Please do not use these contacts to request gambling services from within the United Kingdom, as there is no active UKGC licence.

Responsible Gaming Contact Details

• E-mail: [email protected]
• Phone (information and support): +44 203 000 0000 (standard call charges may apply; this number is not a substitute for emergency services or independent counselling).

Feedback and Support Request Form

You may also use the form below to request assistance or provide feedback about responsible gaming measures associated with Cosmic Spins on cosmikpins.com.

Name (optional):


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Topic:
Setting or adjusting limits Time-Out or short break Self-exclusion Help with gambling-related harm General feedback on responsible gaming

Your message (please do not include card or password details):


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Please note that responses from cosmikpins.com staff are not a replacement for independent legal, financial, or clinical advice. If you believe you are in immediate danger or experiencing a crisis, contact local emergency services or a dedicated crisis helpline in your region without delay.